Frequently Asked Questions

General Questions

What is SpeedyNodes?

SpeedyNodes is a high-performance blockchain node and RPC endpoint provider. We offer access to multiple blockchain networks with unlimited API calls, no KYC requirements, and competitive pricing.

What blockchains do you support?

We support all major blockchains including Ethereum, Binance Smart Chain, Polygon, Base, Avalanche, Optimism, Arbitrum, Cronos, Fantom, Bitcoin, Pulsechain, and many more. Check our Supported Networks page for a complete list.

What makes SpeedyNodes different from other providers?

SpeedyNodes differentiates itself with: - Custom-built infrastructure optimized specifically for blockchain performance - Self-hosted in Scandinavia with high-end enterprise network equipment - Not reliant on AWS, Google Cloud, or other cloud providers - Unlimited API calls on all paid plans - No KYC requirements for privacy - Responsive support team

Do you offer a free trial?

Yes, we offer a 24-hour free trial that gives you access to one full node with 500 requests per second. This allows you to test our service before committing to a paid plan.

Technical Questions

What types of nodes do you offer?

We offer two types of nodes: - Full Nodes: Contain the recent state of the blockchain - Archive Nodes: Contain the complete historical state of the blockchain

What is the difference between a full node and an archive node?

A full node contains only recent blockchain state and is suitable for most applications. An archive node stores the complete historical state of the blockchain, allowing you to query data from any point in history. Archive nodes also support additional methods like trace_* but have lower rate limits due to their resource intensity.

What connection methods do you support?

We support both HTTPS and WebSocket (WSS) connections for all our endpoints.

What are your rate limits?

Rate limits vary by plan: - Free Trial: 500 requests per second - Tier 1: 500 requests per second (250 for Archive nodes) - Tier 2: 500 requests per second (250 for Archive nodes) - Tier 3: 750 requests per second total - Private Node: Unlimited requests per second

Do you support WebSockets for real-time updates?

Yes, we provide WebSocket endpoints for all supported networks. WebSockets allow you to subscribe to events like new blocks, pending transactions, and contract events in real-time.

Can I use your nodes with MetaMask or other wallets?

Yes, you can add our RPC endpoints to MetaMask and most other wallets that support custom RPC providers. See our Connection Examples for instructions.

Account and Billing

Visit our dashboard and connect your wallet. Your account is automatically created and associated with your wallet address. Once connected, you can activate the free trial or select a paid plan.

What payment methods do you accept?

We accept cryptocurrency payments for all our plans. Currently, we support payments in ETH, BNB, MATIC, and several other cryptocurrencies.

Can I upgrade my plan?

Yes, you can upgrade your plan at any time through the SpeedyNodes dashboard. The new plan will be activated immediately after payment.

Do you offer refunds?

Due to the nature of our service, we do not offer refunds. We recommend starting with our free trial to ensure our service meets your needs before purchasing a paid plan.

Is there a long-term commitment?

No, all our plans are on a month-to-month basis with no long-term commitment required.

Support

How do I get support if I have issues?

You can reach our support team through: - Email: Info@SpeedyNodes.com - Discord: discord.gg/9YBfNC3UnE - Telegram: t.me/SpeedyNodes

What is your uptime guarantee?

We aim for 99.9% uptime for all our services. Our infrastructure is designed with redundancy to minimize downtime.

Do you provide technical assistance for development?

Our standard support covers issues related to our node services. For complex development assistance or custom solutions, we offer premium support options. Contact our team for more information.

Can I request support for additional blockchain networks?

Yes, we regularly add support for new blockchains based on customer demand. Contact our support team to request a specific network, and we'll evaluate its feasibility.

Security and Privacy

Do you require KYC?

No, we do not require Know Your Customer (KYC) verification. You can use our service anonymously.

How do you protect my API keys?

We employ industry-standard security practices to protect your API keys, including encryption at rest and in transit. Your API keys are associated with your wallet address for added security. We recommend that you also follow best practices for API key security on your end.

Can I restrict my API key to specific domains or IPs?

Currently, we do not offer domain or IP restrictions for API keys. We recommend following our security best practices to keep your API key secure.

Do you log or monitor user activities?

We maintain minimal logs necessary for troubleshooting and ensuring service quality. We do not monitor or analyze the specific blockchain transactions you make through our nodes.